Shipping Policy

At SILICON MOULDS (RKG Enterprises), we strive to ensure that your orders are processed and delivered as quickly as possible. Below are the details of our shipping policy:

Order Processing and Dispatch

• Orders are processed and dispatched within 1 to 4 business working days after the order is placed.
• You will receive a confirmation email with tracking details once your order is dispatched.

Delivery Timeline

• After dispatch, orders are delivered within 2 to 6 business working days depending on the delivery location and the courier service provider.
• Delivery times may vary slightly based on unforeseen circumstances such as weather conditions, public holidays, or remote locations.

Shipping Charges

• Shipping charges, if applicable, will be displayed at the time of checkout.
• Free shipping may be offered on select products or during special promotions.

Tracking Your Order

• Once your order is shipped, you will receive an email containing the tracking details.
• You can use the tracking number to monitor the status of your delivery.

Important Notes

• Ensure that the shipping address provided is accurate to avoid delays or failed deliveries.
• If you notice any discrepancies in the tracking or face delivery issues, please contact us immediately.
• In transit of glass item or any damage we are not fully responsible. And require opening video. and it depends on the quantity.

Contact Us

For any shipping-related queries, feel free to reach out to us:

📧 Email: Support@siliconmoulds.com